Daily/As Requested
- Add new products to website
- Website maintenance (remove obsolete items, change content as requested, and add functionality as requested) – refer to automated email notifications for obsolete item communication and take action.
- Distribute or respond to form inquiries generated from the websites
- Enter processes and maintain all entries on the Wiki2 site
- Distribute or respond to all social media questions and inquiries
- Engage with social media by liking comments, responding to comments/questions, etc.
- Review and distribute any domain renewal notifications to divisional VP to confirm if we should continue with domain or cancel
Weekly
- Check and update website theme and apps/plugins and check for any compatibility issues or errors
- Check all sites for outstanding/unfilled or potential high risk orders and work with Customer Service to resolve these order issues
- Back up any necessary site files
- Review Accessibe email notifications for recommended updates/edits to stay ADA compliant
Monthly
- Review security scans and resolve any issues
- Review local search visibility/SEO
- Troubleshoot any sales channel issues or connections as updates occur such as google shopping, Facebook shopping, etc.
- Attend and lead the social and website improvement discussion in each monthly divisional Web Update meeting (updates should include social performance, improvement suggestions, issues, promotional/ad ideas, social media calendar approvals)
- Review all installed apps on sites and remove any applications that are no longer being used
Quarterly
- Monthly Audit of all ecommerce sites to include overall design improvements, SEO, speed, mobile compatibility, etc.
- Change/update homepage and/or feature images for all ecommerce site to keep sites fresh
Annually
- Review SSL certificates, domain registrations, ADA compliance software (each July) and hosting services for all sites.