Three types of transitions of Mercury products:
OPTION 1: Non T item from China discontinued, T item already exist and is sold to TAA customer under a different UPC.
Examples:
MRC9979-BK > MRCT9979-BK (T stock has same COO, but mixed UPCs)
MRC9901-MUL > MRCT9901-MUL (No older T stock left)
MRC9936-MUL > MRCT9936-MUL (T stock from Taiwan and Cambodia)
Action Items By Department:
Product & Sourcing
- Manage the old China (non-T) inventory to ensure it is all gone. Coordinate with Shawland as needed.
- If there’s a small quantity left on hand, or less than a master carton, place a sample order to have remaining stock sent to Corporate to clear it out.
- Inventory may also be cleared out by a customer order. If a customer orders more than what’s available in non-T, you can have some T stock converted (via NS task) to the non-T item number to fill the order before transitioning.
- NOTE: We CANNOT leave any non-T stock in SHW to fill future E-commerce or other orders. There can be NO duplicate UPCs in Netsuite. All customers must be transitioned to the new sku.
- Coordinate a rework of the T stock if it needs a new UPC on the hangtag. Some inventory already has the new UPC, and some needs to be reworked. *Reference the Item Location Notes.
- After non-T item is cleared out/shipped, change the Product Lifecycle Status to Obsolete. Also change the status to Obsolete for the –CUSTOM item.
- Delete the UPC from the Units & Dims section on the non-T item, including the RF-Smart line.
- Update the UPC for the T item as appropriate.
- Transfer the old China UPC to the T item, OR
- Remove CHINA from the end of the current T item UPC in the system
- Confirm COO is correct on both the T item and its –CUSTOM item
- If no –CUSTOM item exists, set one up as Non Stock status
- Mark item as “TAA Compliant” under Sales & Marketing section, if applicable ***Does not apply if item has a China reservoir
- Confirm LCT and Planned Duty Cost are up to date
- Confirm MSRP for T item with Zach. Update Planned MSRP, if needed. Communicate any changes to Marketing so they can update the List Price.
- Communicate transition of each item to the team, including any relevant details about the specific situation.
Sales/Customer Account Manager
- Notify Exchange customers to update the style number to MRCT for future orders. The Exchange UPC will stay the same as the non-T item they previously ordered.
- Notify current TAA customers of the new UPC.
- Notify all customers of the new COO, if needed.
Marketing/Graphics
- Update Mercury Tactical and/or Mercury Luggage digital catalogs and sell sheets with new item number.
- Update customer portals and Advantus websites with new item number and new COO, if needed.
- Update customer pricing as needed.
- Update the List Price, if needed. P&S will confirm with Zach and communicate any changes.
OPTION 2 : Different COOs, but no item number change or UPC change
Examples:
MRC3978-BK (Cannot claim TAA due to China reservoir)
MRCT9939-BK (Taiwan and Cambodia stock on hand, and on order)
MRCDH1021-BK (Non-tactical sports item, no T item number created)
Action Items By Department:
Product & Sourcing
- Manage the old China inventory to ensure it is all gone. Coordinate with Shawland as needed.
- If there’s a small quantity left on hand, or less than a master carton, place a sample order to have remaining stock sent to Corporate to clear it out.
- Inventory may also be cleared out by a customer order. If a customer orders more than what’s available from China, you can have some Cambodia stock from SUA transferred to SHW to fill the order before transitioning.
- China stock should be in the main SHW location. Any new Cambodia stock should be in the Unavailable (SUA) location. The UPC will be the same for both. *Reference the Item Location Notes
- Product Lifecycle Status remains Active for the item number. The –CUSTOM item number should be Non-Stock status.
- Update the COO after the inventory is transferred to SHW. –CUSTOM item COO must also be updated.
- Mark item as “TAA Compliant” under Sales & Marketing section, if applicable ***Does not apply if item has a China reservoir
- Confirm LCT and Planned Duty Cost are up to date
- Communicate transition of each item to the team, including any relevant details about the specific situation.
Sales/Customer Account Manager
- Notify all customers of the new COO only. There are no changes to the UPC or item number.
Marketing/Graphics
- Update customer portals and Advantus websites with new COO, if needed.
- Update customer pricing if Zach has communicated any changes.
OPTION 3 : Non-T item from China is discontinued. T item is brand new, has never been sold to any customers before.
Examples:
MRC3114-BK > MRCT3314-BK
MRC9133-BK > MRCT9133-BK
Action Items By Department:
Product & Sourcing
- Manage the old China (non-T) inventory to ensure it is all gone. Coordinate with Shawland as needed.
- If there’s a small quantity left on hand, or less than a master carton, place a sample order to have remaining stock sent to Corporate to clear it out.
- Inventory may also be cleared out by a customer order. If a customer orders more than what’s available in non-T, you can have some T stock converted (via NS task) to the non-T item number to fill the order before transitioning. NOTE: We CANNOT leave any non-T stock in SHW to fill future E-commerce or other orders. There can be NO duplicate UPCs in Netsuite. All customers must be transitioned to the new sku.
- No hangtag UPC rework should be needed, as the T-stock shipped from the beginning with the correct UPC. *Reference the Item Location Notes.
- After non-T item is cleared out/shipped, change the Product Lifecycle Status to Obsolete. Also change the status to Obsolete for the –CUSTOM item.
- Delete the UPC from the Units & Dims section on the non-T item, including the RF-Smart line.
- Update the UPC for the T item as appropriate.
- Transfer the old China UPC to the T item, OR
- Remove CHINA from the end of the current T item UPC in the system (most of them).
- Confirm COO is correct on both the T item and its –CUSTOM item.
- If no –CUSTOM item exists, set one up as Non Stock status.
- Mark item as “TAA Compliant” under Sales & Marketing section, if applicable. ***Does not apply if item has a China reservoir
- Confirm LCT and Planned Duty Cost are up to date
- Confirm MSRP for T item with Zach. Update Planned MSRP, if needed. *Communicate any changes to Marketing so they can update the List Price.
- Communicate transition of each item to the team, including any relevant details about the specific situation.
Sales/Customer Account Manager
- Notify Exchange customers to update the style number to MRCT for future orders. The Exchange UPC will stay the same as the non-T item they previously ordered.
- Notify current TAA customers of the new UPC
- Notify all customers of the new COO, if needed
Marketing/Graphics
- Update Mercury Tactical and/or Mercury Luggage digital catalogs and sell sheets with new item number
- Update customer portals and Advantus websites with new item number and new COO, if needed
- Update customer pricing as needed.
- Update the List Price, if needed. P&S will confirm with Zach and communicate any changes.
- Pull a sales report and notify the reps of what customer has actively purchased the item in the last 6 months. If a rep isn’t assigned, then the Sales Specialist should put an email notification together and send it out.