Lockbox Payments

Download scanned checks

  • Log into the Wells Fargo Portal
    • Company ID: advan203
  • Select Lockbox

  • Under Deposit Date Period, select Previous Business Day

  • Scroll down and select Search
  • Under the Search Results, select the select all checkbox

  • Choose Select all transactions from the drop down

  • Select Download
  • For Content, select Images and Details
  • For Format, leave as PDF

  • Select Continue
  • PDF will download
  • Once selected, it will open in another tab
  • Select the print icon

  • Select Save as PDF as the Destination
  • Select Save
  • Navigate to the correct day of correct month in the correct year on the R drive (R:\YYYY\MMMonth YYYY\MM.DD.YY)
    • Example: R:\2022\11 – November 2022\11.04.22
  • Save the PDF as MM.DD.YY – Lockbox Detail
    • Example: 11.04.22 – Lockbox Detail

Download check details

  • On the Home Page, select Quick Reports button

  • Select the Run button next to the Lockbox Detail for Import

  • Spreadsheet will download
  • Open once complete

Prepare spreadsheet for import

  • In the Check No column (column D), populate the missing check numbers
    • Open and paste the check number from the row above

  • Change column G’s header to “Paid Amount”
  • Enter “Discount Amount” in cell H1
  • Review the lockbox scanned checks for any sales discounts taken
  • Enter the discounts in column H
  • Highlight columns E, G and H
  • Select the format type as General

  • Select File
  • Select Save As
  • Navigate to the current day’s folder on the R drive (R:\YYYY\MMMonth YYYY\MM.DD.YY)
    • Example: R:\2022\11 – November 2022\11.04.22
  • Update File Name to MM.DD.YY – Lockbox Detail
    • Example: 11.04.22 – Lockbox Detail
  • Change Save as type to CSV
  • Select Save

Updating remittances

  • Go to Lockbox-specific saved search
  • Update Method to Lockbox
    • Select the Method in first row
    • Select Lockbox in the method drop down
    • Hold down SHIFT
    • Select the Method in last row
    • Hit TAB
  • Update the Rec. Date to the bank date
    • Select the Rec. Date in first row
    • Select the bank date in the Rec. Date field
    • Hold down SHIFT
    • Select the Rec. Date in last row
    • Hit TAB

***Note: Some customers don’t provide remittance data on their checks. Refer to the scanned copy of the check for guidance on where to retrieve the remittance detail.

Updated on June 20, 2023
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