General Details
Customer Number(s): 415HOU
Orders Received: ☐ EDI ☐ Email ☒ Portal Import ☐ Fax
Ship From Location: Petersburg 1-6
Planned Ship Date: ☒ From Order Date* ☐ From Customer Ship Date*
☐ From Cancel Date* ☐ Day(s) of Week
☐ EDI Mapped Directly
*If “From” logic: ☒ Add 1 # days ☐ Subtract # days
Same Day Shipping: ☐ Yes Cutoff Time: N/A ☒ No
Ship Via: Fedex Home Delivery
Freight Code: Third Party
Order Processing Schedule: Orders Received On: No set schedule.
Orders Released On: Same day
Orders Shipped On: CSD/PSD
Customer Contacts: Advantus sales rep John Beltran
Damaged & Defective Terms: No
Backorder/Partial Line Handling: No
Order Confirmation Requirements: Yes
Changes/Cancellations to PO: Customer Portal
Holiday Schedule/Requirements: Customer will send
Sales Order Processing
Approval Method: ☒ Auto ☐ Manual
Release Method: ☒ Auto ☐ Manual
Release Email Required: ☒ Yes ☐ No
Orders Must be Released together for pick jobs: ☒ Yes ☐ No
Validation Failure: Please list any common validation failure reasons and how to resolve.
Pricing contact sales rep
Customer Portal Process: If customer has portal, please detail when and how it is used in the order process.
Go to portal to print the order to enter manually. Go to portal to enter tracking
Customer Specific Process: Please outline any unique processes performed for this customer by Advantus. (Examples: Optional fields valued with specific data,
N/A
Return Authorizations
Returns Allowed: ☒ Yes ☐ No
If so, please explain any existing customer specific details to the Return Authorization process.
Normal return process