Home Depot Inventory Feed
Check report, OOS SKU Levels tab. For all items marked āunavailableā, double-check inventory levels in Macola.
If item has stock in Macola, check NetSuite to see if there was an override on this item. You check this by looking up the customer number Sales and Marketing tab Customer Item Details.
If there is a ā0ā listed in the āOVERRIDE QTY TO REPORTā column, but stock in Macola, click āeditā next to the item number.
Scroll down to the āInventory Feed Controlā section and remove the qty in the āOverride Qty to Reportā field.
Click āSaveā to update.
Next, you will need to double-check the quantity shown available in Commerce Hub (CHUB). Log into the account using Keepass.
If CHUB is showing inventory for an item (and that itās available), but the Home Depot report shows itās āunavailableā, send an IT request asking for this to be looked at.