General Details
Customer Number(s): 04SCS
Orders Received: ☐ EDI ☒ Email ☐ Portal Import ☐ Fax
Ship From Location: 12th Street
Planned Ship Date: ☒ From Order Date* ☐ From Customer Ship Date*
☐ From Cancel Date* ☐ Day(s) of Week
☐ EDI Mapped Directly
*If “From” logic: ☒ Add 2 # days ☐ Subtract # days
Same Day Shipping: ☐ Yes Cutoff Time: N/A ☒ No
Ship Via: Advantus Routing Guide – Pallet or UPS Ground
Freight Code: Prepay and Add Below $1000
Order Processing Schedule: Orders Received On: No set day
Orders Released On: Once validation and allocation are complete.
Orders Shipped On: 2 business days after release except for BTS orders
Customer Contacts: Brenda Howland brenda@cascadeschoolsupplies.com
Damaged & Defective Terms: N/A
Backorder/Partial Line Handling: Customer allows backorders but lines need to be in full.
Order Confirmation Requirements: N/A
Changes/Cancellations to PO: Contact customer with any changes/cancellations.
Holiday Schedule/Requirements: Customer will alert us.
Sales Order Processing
Approval Method: ☐ Auto ☒ Manual
Release Method: ☐ Auto ☒ Manual
Release Email Required: ☐ Yes ☒ No
Orders Must be Released together for pick jobs: ☐ Yes ☒ No
Validation Failure: Please list any common validation failure reasons and how to resolve.
UOM – review item to see if we need to convert the CLI item to the ADV UOM.
Pricing – related to the UOM issues.
Customer Portal Process: If customer has portal, please detail when and how it is used in the order process.
N/A
Customer Specific Process: Please outline any unique processes performed for this customer by Advantus. (Examples: Optional fields valued with specific data,
Customer will provide Back to School CLI orders that do not follow the normal PSD logic. They will provide a Delivery date so we will have to calculate the PSD from that.
Return Authorizations
Returns Allowed: ☒ Yes ☐ No
If so, please explain any existing customer specific details to the Return Authorization process.
Customer will reach out requesting a RA or CM.