21ACCO – US
21ACCOCA – CANADA
ORDER PROCESS METHOD: Orders are emailed from buyer
SHIPPING LOCATION: 12TH Street
SHIP DATE LOGIC: Order lead time is 8 weeks
BACKORDERS: Accept Backorders – Notify the Buyer
Contact: Jia.shen@acco.com (Both accounts)
No Portal
PROCESS
- Order(s) are emailed in. Generally, they come in on Wednesday.
- Process the order.
- On the order you will find ETA ship date – use this date to go out 8 weeks for shipment.
4. Make sure orders come in with the current pricing. If they have incorrect price, they need to submit a correct po with the correct pricing.
5. Shipping is supposed to send a picture of the pallet with a copy of the pack slip on pallet. This is for future discrepancies on shipments.
6. Send a copy of the order confirmation to the buyer.