General Details
Customer Number(s): 50RAN
Orders Received: ☐ EDI ☒ Email ☐ Portal Import ☐ Fax
Ship From Location: Shawland H-I
Planned Ship Date: ☒ From Order Date* ☐ From Customer Ship Date*
☐ From Cancel Date* ☐ Day(s) of Week
☐ EDI Mapped Directly
*If “From” logic: ☒ Add 2 # days ☐ Subtract # days
Same Day Shipping: No
Ship Via: UPS Ground
Freight Code: Third Party Billing
Order Processing Schedule:
Orders Received On: NA
Orders Released On: Same day
Orders Shipped On: 2 days from order date
Customer Contacts: Anna Perl
Damaged & Defective Terms: NA
Backorder/Partial Line Handling: Email Anna for BO hold/release/close
Order Confirmation Requirements: Send OA to APerl@Rangerink.com
Changes/Cancellations to PO: All issues with POs will come through or must go to Anna
Holiday Schedule/Requirements: High Priority for TH release
Sales Order Processing
Approval Method: ☐ Auto ☒ Manual
Release Method: ☐ Auto ☒ Manual
Release Email Required: ☐ Yes ☒ No
Orders Must be Released together for pick jobs: ☐ Yes ☒ No
Validation Failure: Please list any common validation failure reasons and how to resolve.
PV, BO: Any issues with the order must be sent to Anna. She will then issue a new PO with any updates
Customer Portal Process: If customer has portal, please detail when and how it is used in the order process.
NA
Customer Specific Process: Please outline any unique processes performed for this customer by Advantus. (Examples: Optional fields valued with specific data,etc)
NA
Return Authorizations
Returns Allowed: ☐ Yes ☐ No
If so, please explain any existing customer specific details to the Return Authorization process.