General Details
Customer Number(s): 21ACCO/ 21ACCOCA
Orders Received: ☐ EDI ☒ Email ☐ Portal Import ☐ Fax
Ship From Location: 12th St
Planned Ship Date: ☐ From Order Date* ☒ From Customer Ship Date*
☐ From Cancel Date* ☐ Day(s) of Week
☐ EDI Mapped Directly
*If “From” logic: ☒ Add 0 # days ☐ Subtract # days
Same Day Shipping: N/A
Ship Via: Customer Routing Guide
Freight Code: Third Party Billing
Order Processing Schedule:
Orders Received On: No Schedule.
Orders Released On: As Received.
Orders Shipped On: On Customer Provided Ship Date.
Customer Contacts: Jia Shen jia.Shen@acco.com
Damaged & Defective Terms: N/A
Backorder/Partial Line Handling: Email Jia
Order Confirmation Requirements: None
Changes/Cancellations to PO: Email Jia
Holiday Schedule/Requirements: None
Sales Order Processing
Approval Method: ☐ Auto ☒ Manual
Release Method: ☐ Auto ☒ Manual
Release Email Required: ☐ Yes ☒ No
Orders Must be Released together for pick jobs: ☐ Yes ☒ No
Validation Failure: Please list any common validation failure reasons and how to resolve.
PV, BO: email Jia
Customer Portal Process: If customer has portal, please detail when and how it is used in the order process.
N/A
Customer Specific Process: Please outline any unique processes performed for this customer by Advantus. (Examples: Optional fields valued with specific data,
Item #’s are the last 5 digits of the PO item, add AC to the beginning. EX: PO item # 5050571504 is NS item AC71504
Return Authorizations
Returns Allowed: ☒ Yes ☐ No
If so, please explain any existing customer specific details to the Return Authorization process.
Email Jia