General Details
Customer Number(s): 34WLMK
Orders Received: ☐ EDI ☐ Email ☒ Portal Import ☐ Fax
Ship From Location: 12th Street E-Com, Shawland
Planned Ship Date: ☒ From Order Date* ☐ From Customer Ship Date*
☐ From Cancel Date* ☐ Day(s) of Week
☐ EDI Mapped Directly SHIPS THAT DAY
*If “From” logic: ☒ Add 0 days ☐ Subtract # days
Same Day Shipping: ☒ Yes Cutoff Time: 12:00 pm ☐ No
Ship Via: See notes on account depends on the item
Freight Code: Free Freight
Order Processing Schedule:
Orders Received On: No Schedule
Orders Released On: Day order Received
Orders Shipped On: Same day as released (if released before 12pm)
Customer Contacts: Brandy Bottin
Damaged & Defective Terms: N/A
Backorder/Partial Line Handling: BO/Partial shipments not accepted
Order Confirmation Requirements: No
Changes/Cancellations to PO: Make changes on the customer portal
Holiday Schedule/Requirements: Customer will send.
Sales Order Processing
Approval Method: ☐ Auto ☒ Manual
Release Method: ☐ Auto ☒ Manual
Release Email Required: ☐ Yes ☒ No
Orders Must be Released together for pick jobs: ☐ Yes ☒ No
Validation Failure: Please list any common validation failure reasons and how to resolve.
Pricing or item resolve with Rep
Customer Portal Process: If customer has portal, please detail when and how it is used in the order process.
Orders are printed from portal entered manually must enter tracking must ship same day
Customer Specific Process: Please outline any unique processes performed for this customer by Advantus. (Examples: Optional fields valued with specific data,
N/A
Return Authorizations
Returns Allowed: ☒ Yes ☐ No
If so, please explain any existing customer specific details to the Return Authorization process.
Need to check portal for return and process RA