Desktop Support

Maintains, installs, and updates hardware which includes monitors, PCs/laptops, printers, scanners, and other peripherals.

Manages hardware and software updates as well as security log monitoring for the endpoint security system.

Maintains, installs, updates, and removes software on Advantus systems as needed.

Creates new users by following the checklist created when a new user ticket is generated. Moves user systems and updates the security and email groups as users move to different departments. Removes access and disables users as they are terminated.

Moves hardware, which includes monitors, PCs/laptops, and other peripherals to different locations as needed.