Customer # 44AMAZ (US Acct) / 44AMCA (CA Acct)
Main Contact: N/A
Account is Manual Approve/Release
- Ships from: Shawland: SWH Bldg H-I
- Orders come in through EDI – throughout the week
- Orders are to be released 72 hours before their ship date
Account Username/Passwords
44AMAZ (https://vendorcentral.amazon.com)
- Username: Info@advantus.com
- Password: advcs123
44AMCA (https://vendorcentral.amazon.ca)
- Username: wfrandsen@advantus.com
- Password: 77william77
Steps to follow
- Once Orders are Received check the following:
- Look for failed validations (price variances, restricted items, obsolete items, etc)
- Wait for the PVs to be confirmed before proceeding
Order Release Process
- If there are any failed orders you will want to open them individually
- Usually there are two main fails; restricted items or out of stock
- Once you have opened your orders you will want to go to your respective Amazon portal and login
- Currently there is a 2-Auth on the logins. Please contact Laurna Hotaling <Lhotaling@advantus.com>
- From here you will need to close out any lines that are backorder, restricted, obsolete, etc.
- Search for the PO and select the lines that need to be cancelled,
- For 44AMCA portal for a first look at the PO you will need to select update all,
- Search for the PO and select the lines that need to be cancelled,
- When you select the item the ‘Update Selected Items’ button will light up
- Under the Availability option you will need to double click to access the dropdown.
- Restricted items, wrong MOQs and price variances would fall under the Cancelled: Invalid Product Information.
- Backorder items fall under Cancelled: Out Of Stock
- DO NOT SELECT BACKORDER
- Obsolete items fall under Discontinued Obsolete.
- Make sure you are 100% on the item you are cancelling. Once submit is selected you cannot edit/re-open the lines.
- Under the Availability option you will need to double click to access the dropdown.
- After you have matched everything you will just close out the Amazon portals.
4. Go to the Sales Order Manager under the respective amazon account.
5. Select the orders scheduled to ship in the next 72 hours and update the planned ship date and release.
6. After it releases select the Export to Excel.
- Delete columns in this exact order: A-B, F-I, G-H, I, J-L, L.
- Delete any orders not set to ship in the next 72 hours.
- Copy the chart.
7. After this has been completed you will need to open outlook/new email.
- For 44AMCA you will send the email to SHW-Shipping.
- Subject Line: 44AMCA Order Release XX.XX.XXXX.
- Body: “Here are the SO(s) released today to ship XX.XX.XXXX.”
- Paste the Chart in the body of the email.
For 44AMAZ you will process the same way, but the subject line will be 44AMAZ Order Release XX.XX.XXXX.