General Notes
- Order Processing Method: We receive orders every other Friday via EDI. Almost always 4 orders.
- Shipping Location: 12th Street.
- Ship Date Logic/Shipping Schedule:
- Ship Via- CRG.
- Freight Pay Code- Collect.
- Order/Order Release Schedule: Orders are received on Fridays. Release them by Monday at the latest.
- Contact: Contact Brandy Bottin for all issues with orders.
- D&D Policy: No
- How Are Backorders Handled: No backorders allowed. Contact Brandy if there are any backorders, items out of MOQ, or price variances. She will work with Sttaples to get 860’s issued to adjust the orders so they can ship in full.
- Release E-mail Required: Yes. Email 12th st, Virginia, and CC Brandy Bottin.
- Portal: No.
Process
Orders come in every other Friday. To be released either that Friday or the following Monday. They typically will arrive with a ship date of either the following Thursday or Friday.
Go to the Sales Order Manager and look for orders on hold for 01STLVICRTL. There should be 4 orders on hold.
Check to make sure that they are all fully allocated and passed validation.
If there are any partially allocated orders, price variances, or items ordered out of multiple let Brandy Bottin know, and she will reach out to Staples.
Staples will advise how they would like to proceed with the orders and may issue 860’s to adjust the orders.
There may be situations where inventory may need to be transferred from reservation to the orders. If this is the case, contact Kathleen Hancock and she will be able to reallocate the inventory.
There may also be times where the inventory is at the ECom building and needs to be transferred to 12th St. In these cases, put the order that needs the transfer on hold with “Future Allocation” as the reason and put in the hold notes “Hold for Transfer.” After this, reach out to the respective warehouses and CC Lorenzo Jackson to inform them of the transfer request.
Once the orders are ready, use the sales order manager to release them. Export the orders to Excel and send a release email to 12th St Shipping and Virginia. CC Brandy on the release email as well.
On the Excel page delete columns A, H-J, I-Q, K. The end result should look something like this:
